Public Rec Reviews

The pants fall apart after a few washings and the zippers break easily on the pockets. Customer service is terrible and this company is garbage. Don't waste your money.

Terrible customer service and impossible to make returns or exchanges.So unimpressed and while their clothes arent bad I will no longer be a customer for this reason. It's just not worth it.

I ordered two pairs of pants and two shirts on a Wednesday morning, and opted to pay for express two day shipping because I needed the items for a work trip the following week. My items are somehow scheduled to be delivered six days from my confirmation purchase date. I contacted customer service and their response was that fed ex doesn’t deliver on weekends, although two day shipping should’ve had my parcel arrive on Friday. I contacted fed ex, and they deliver to my address on weekends. I am both confused and appalled. I like their clothing, but cannot recommend based on their customer service.

Buyer beware!!! If you have to return any clothing (and you likely will) not only does postage cost $30 but Public Rec will then claim to have not received your parcel. This company is a scam. I have read multiple reviews describing the same scenario. They are hoping you will just give up so they can keep you money and your clothing.

Purchased two pairs of of the same workday pant. Upon arrival, one of the items was size labelled incorrectly as it was clearly a size or two smaller than the label read. I printed out the PR return label and promptly sent back requesting a replacement of the same pant in the correct size. Waited.... no pants and follow up with PR representatives and they can’t find my return?? Now, out of pocket for cost of the pants plus return shipping and no product. Good product but this company needs to improve their quality control and business processes. I do not recommend this company

Really disappointed because I had such a strong start with this company. Honestly, I do think their joggers are generally great fitting, super fashionable colorways and nice material.

That being said...this is now my 2nd pair though that after 1 single wash (and a single wear in this instance, mind you), it comes out with crazy notable stretch marks in the material. Terrible QC.

I reached out and was told I could not return or exchange as I'm outside of the window and the best they could offer is 20% on new orders.

50% of my purchases here have has this issue...no thanks.

I have purchased several times from this company. I always order the same size. They had a clearance sale and when I received those 2 pair of pants they were clearly sized or labeled incorrectly, about 2 sizes too small. I did not want a refund, just to exchange for the size I ordered. They said exchanges to clearance items and wouldn't even check them out to see that they were not correctly labeled.
This is not not a company that has any interest in having satisfied, repeat customers and this was likely a scam to clear out overstocked or perviously returned items.

Terrible quality product! I bought a pair and wore them and realized the pockets were not completely finished and I lost a personal keepsake that fell out of the pocket. I contacted them and they could have cared less about my losing something very personal to me due to their TERRIBLE quality control. Never will buy again!

I ordered 2 pants for gifts for men. Adult pant did not fit true to size to what was worn in other brands. They were tight in the crotch and uncomfortable. The material might have been okay, but the fit was off. The other pair was for a teen and also tighter in all areas for a very thin youth. No wonder the pants were on sale! Here is the rub, the pants can't be returned. They claim the ad said no returns. So buyer beware.

I hate to sound rude but I had good expectations for the edp, but they are not fully thinking about us short people. I ordered a 32x28 and the ankle opening was so large! I stood and it just looked like mom jeans. It was not really slim tapered as expected. Sure if I paid 20 bucks whatever but this pant is over 100usd and it fits like pant from target. It’s a good thing I returned it.